Arc Fusion edition of Skyrin’s published platform documents. Original effective dates and service-specific provisions are retained; any separately executed agreement continues to govern the services it covers.
The following terms apply only to the Arc Fusion Storage Service (Also known as ArcHive or ARC-HIVE).
Capitalized terms not defined in this Policy have the meaning stated in the Arc Fusion Platform Service Terms (the “Agreement”) between Customer and Skyrin.
We provide Customers with online access to the Arc Fusion Storage Service (“ArcHive”) and certain Materials (as defined below) to help our Customers create and manage their online data.
Fees
You may agree to a one (1) month, twelve (12) month or twenty-four (24) month subscription agreement with Skyrin for access to ArcHive.
No Refunds. You may cancel at any time but you won't be issued a refund, and must fulfill any payment requirements set forth below.
You can opt to upgrade your subscription agreement to any other subscription agreement that Skyrin is currently offering for sale at any time during your contract term.
You can opt to downgrade your subscription agreement to any other subscription agreement that Skyrin is currently offering for sale at any time during your contract term. However, you will be liable for any and all discounts off the full price provided under the original contract term up until the date of the subscription downgrade.
At the end of the contract term, your contract will automatically renew for an additional contract term until explicitly cancelled by you. Cancellation must be issued via your Admin Console or via Arc Fusion's support addresses. Any cancellation issued via the Admin Console must be done at least three (3) days prior to the end of the contract term. Any cancellation not issued via the Admin Console must be done fifteen (15) days prior to the end of the contract term to allow for adequate processing time.
Only Services or services and features clearly indicated as "free" or "no charge" are free or without charge. It is not the responsibility of Skyrin to provide free support for you in the use and operation of ArcHive or Materials. All other applications, features, functionality and support provided by Skyrin and its partners are provided for the fees described at https://arcdynamic.com/service/fees for each service and you are liable for such Fees.
If you registered for a trial use of ArcHive ("Trial Period"), you must decide to purchase the Services within the Trial Period in order to retain any Customer Data that you have posted or uploaded during the Trial Period. If you do not purchase the Services by the end of the Trial Period, your Customer Data will no longer be available to you. To be very clear, after using the Services during the Trial Period, if you decide not to purchase the full version of the Services, you will not be able to access or retrieve any of the data you added/created during the Trial Period.
Termination
• ArcHive may be terminated by us, without cause, at any time.• ArcHive may be terminated by you, without cause, by following the cancellation procedures set forth in applicable agreements.
• Skyrin may terminate Customer’s ArcHive subscription at any time, without penalty and without notice, if you fail to comply with any of the terms of this Agreement or the intellectual property protections applicable to these Services.
• Notice of termination of Customer’s ArcHive subscription by Skyrin may be sent to the contact e-mail associated with your account. Upon termination, you will not be able to access or retrieve any data, additionally, Skyrin has the right to delete all data, files, or other information that is stored in your account.